IntroductionWelcome to muchroom.net. We’re happy to do business with you, but first, read our Terms of Sale carefully and all further linked information to understand our policies and procedures. This document represents our Terms of Sale (the “Terms”), which govern your membership on and use of muchroom.net (the “Site”) and the sale of your products through the Site. By accepting these Terms (including the linked information herein), and by using the Site, you consent to follow and be bound by these Terms. This agreement is effective upon signature. If you do not accept to follow these Terms, please do not access, register with, use this Site, or sign these Terms. By registering on the Site you acknowledge and agree to the following terms:
Art. 1 / Eligibility for MembershipAll members on the Site should be able to form legally binding contracts. We reserve the right to limit or withdraw access to the Site for any member should Muchroom believe that member to be under the legal age. The Site is not available to persons whose membership has been suspended or withdrawn by Muchroom. If you are registering as a business/corporate entity, you acknowledge that you have the authority to bind that entity by these Terms and that you and the business/corporate entity will comply with all applicable laws relating to online trading. To be eligible to subscribe to any membership plan, you are required to be a furniture gallery, a furniture and/or product designer, or a furniture and home accessories manufacturer, showcasing and selling your products in Lebanon (altogether the “Member”, or “you”).
Art. 2 / Your Account and Registration ObligationsSubscribe to a Membership When you register as a Member on the Site, you are required to: • Fill the application form that is accessible on the Site; you will be notified by email of your application acceptance • Indicate your agreement to these Terms • Sign these Terms and send them to our mailing address or by facsimile • Provide true, accurate, and complete contact information and identification details • After receiving a username and password to log in, change the password and keep your account and password confidential Use of Membership By becoming a Member on the Site, you consent, warrant, and acknowledge that you will: • Accept responsibility for all activities that occur under your account or password • Maintain the confidentiality of your account and password • Notify Muchroom immediately of any unauthorized use of your account or any breach of security • Provide accurate description and information about the listed Product(s), and in compliance with the guidelines provided by Muchroom • Include the VAT and all applicable taxes in the displayed price of Product(s) • Clearly specify shipping methods and shipping fees in the Product(s) description • Regularly update the information to keep it true, accurate, up-to-date, and complete. If you provide any information that is false, inaccurate, not current or incomplete or if the Site believes that such information is false, inaccurate, not current or incomplete, or not in accordance with these Terms, Muchroom reserves the right to suspend, limit or withdraw your access to the Site and/or your membership of the Site. You agree to provide any information and/or documentation to Muchroom upon the latter’s requests. You acknowledge and agree that if you do not, Muchroom may, without liability, limit, suspend or withdraw your access to the Site and/or your membership of the Site. • List the Product(s) and how many of them you have in stock and the Product(s) that you can manufacture and specify the processing time needed to successfully deliver to the buyers • Respond promptly to all requests made by users through the Site and in general, monitor permanently the chatting feature on the dashboard • Never use user’s data for any purpose other than fulfilling a relevant transaction resulting from selling product(s) on the Site • Reimburse Muchroom for any improper, unauthorized, or illegal use of your account by you or by any person obtaining access to the Site through your designated username and password, regardless whether you authorized such access or not • Treat any user’s information provided to you by the Site as strictly confidential • Never engage in false or fraudulent activity in connection with the use of the Site.
Art. 3 / Listing and Selling Product(s)3.1 / Listing Product(s) for Sale As a Member of the Site, you may list Products for sale on the Site. By doing so, you acknowledge and represent that you are the sole and exclusive legal and beneficial owner of any and all Products of any description that you list for sale on the Site and you have the full right and authority to use such Products for trade. When listing items, you may only include text descriptions, graphics and pictures that describe your Product(s) for sale accurately. The listing description of the item must not be misleading and must describe the actual current condition of the item. If the item description does not match the actual current condition of the item, you agree to refund any amounts in relation to that item that the buyer may have requested to be returned. All items must be listed in the relevant category on the Site. You will also acknowledge, warrant, and consent never to do the following under any circumstance: • post information or content or list items in an inappropriate section on the Site • post information that is (as determined in our sole discretion) false, fraudulent, inaccurate, misleading, libelous, defamatory, unlawfully threatening • post comments, questions or answers that are not factual • post counterfeit or stolen items • post information or items which infringe any third party’s intellectual property rights, other proprietary rights or right to privacy; • post obscene information or content, including, but not limited to, pornography or any representation which may be considered indecent • post any information or content or list items which may (as determined in our sole discretion) be considered culturally or religiously offensive in any way By agreeing to these Terms, you undertake that you will inform Muchroom of any postings, Product(s) or transactions which appear to be in violation of these Terms. 3.2 / Selling a Product(s) When a user orders a Product(s) from you: - We will notify you of the order paced by the user and will await your validation; - Upon your validation, we will send to the user an order confirmation; and - Will ask you to process the order and deliver such Product(s) with no delay. You acknowledge and consent never to conduct any of the following activities related to your commerce activities on or through the Site: • use contacts made by selling on the Site to solicit (including by email or otherwise) sales on other items directly and/or from another website • claim a Product(s) was not sold when Muchroom has determined that the Product(s) was sold in accordance with these Terms and the Site’s policies • manipulate or attempt to manipulate the Site in any way including the prices of any Product(s) on the Site • circumvent or manipulate our fee structure, the billing process, or fees owed to Muchroom • collect information about users, including but not limited to email addresses and other contact information • disclose or publicize any personal information about users or otherwise access or use information about other users in a manner which (as determined in our sole discretion) may constitute a breach of privacy and/or applicable laws. 3.3 / Prohibited Items for Sale You are, under no circumstance, to directly or indirectly offer, attempt to offer, trade in, attempt to trade in, or include descriptions or links to any of the following items on or through the Site: • securities, including shares, bonds, debentures, or any other financial instruments or assets of any description • weapons of any description • drugs, narcotics, intoxicants of any description, medicine • any item which is likely to affect the religious sentiments of any person • items that to your knowledge are defective, fake, damaged, false or misleading or that may through normal use harm a user’s interest or health • fresh food or any other types of food • chemicals
Ar. 4 / Submitted ContentBy submitting content on the Site, you automatically consent to granting Muchroom an irrevocable, royalty free license to use, publish, display, modify, distribute and syndicate your content in Lebanon and abroad. Muchroom does not claim any ownership of your content but we have your permission to use it for the purpose of operating and promoting the Site. You confirm and warrant that you have the requisite authority to grant Muchroom the above license.
Art. 5 / Use of the SiteBy using the Site, you acknowledge, represent, warrant, and consent to comply with all applicable domestic and international laws and regulations regarding and relating to your use of the Site. You also acknowledge and consent never to conduct any of the following activities: • Harm our systems. You agree not to interfere with or try to disrupt the Site by doing activities such as, but not limited to, distributing a virus or other harmful computer code • Create liability for us or cause us to lose (in whole or in part) our services • Interfere or attempt to interfere with the proper working of the Site • Attempt to take over a user’s account or carry out any hacking of the Site or user accounts • Copy, modify, or distribute any content from the Site or otherwise infringe the Site’s copyright material and/or trademarks in any way • Violate any laws, rules, regulations, guidelines, or our policies
Art. 6 / Electronic CommunicationsWhen you use the Site, you consent to receive communications from us electronically, including, but not limited to emails and messages on and through the Site. You can retain copies of these communications for your records and you agree that all legal documents and communication that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Art. 7 / Membership Fees, Commissions and Other Services7.1 / Membership for users on the Site is free. Muchroom does not charge users any fee for browsing, and buying listed Product(s) on the Site.
7.2 / Membership for showrooms on the site is charged 50 USD per month. It includes:
• Listing of an unlimited number of products
• Exposure on MuchRoom's social media platforms & newletter
• Discount codes
• Professional reports.
Members will pay a 15% commission to Muchroom on every successful sale of a Product(s).
7.3 / Members must pay the membership fees in advance on the first business day of the month.
7.4 / At the end of each month, Muchroom will send to the Member by email a list of the Products sold through the Site, the commission due to Muchroom, and any refund, if applicable. The payment of commission due to Muchroom shall be made as follows: • If the Product(s) is delivered directly by the Member, the commission shall be paid by the Member at the end of each month; and • If the Product(s) is delivered through the courier service opted by Muchroom, the payment shall be collected by Muchroom and passed to the Member after deduction of commission and other delivery charges.
7.5 / Muchroom reserves the right to amend the subscription fees and commissions at any time with immediate effect by posting the changes on the Site. We strongly recommend you to review the fees that you will be charged before you list an item for sale on the Site. Muchroom reserves the right to do the following without liability in case of non-payment of fees and/or commissions: • issue you a warning regarding the non-payment in question • take any necessary steps including legal action in case of non-payment of fees by you to Muchroom to recover the outstanding fees and/or any applicable taxes and charges.
7.6 / Other Services are also made available by Muchroom upon the Member’s request. The Member will be charged a flat fee as communicated to the Member. These services include the following: • Photography session • Homepage advertising • Featured products on homepage • Featured Member on the homepage
Art. 8 / Payment by BuyersBuyers shall pay for purchased Product(s) in cash upon delivery (“Cash On Delivery” or “COD”) or any other payment methods made available on the Site at the time of posting these Terms. Muchroom merely facilitates the payments by buyers but Muchroom is not involved in the process of buying and selling items on the Site.
Art. 9 / Intellectual Property9.1 / Copyrights. All content posted on the Site, including but not limited to text, graphics, logos, button icons, images, digital downloads, data compilations and software, is the property of Muchroom and is protected by copyright, trademarks, patents or other intellectual property rights and laws. The compilation of the content on the Site is the exclusive property and copyright of Muchroom and is protected by copyright, trademarks, patents or other intellectual property rights and laws. 9.2 / Trademarks. The name Muchroom and the logos, and related designs that we use in connection with our services are either registered or unregistered trademarks of Muchroom and are protected by trademark and other intellectual property rights and laws. Muchroom’s trademarks may not be used in connection with any product or service that is not owned by Muchroom or in any manner that may harm Muchroom. All other trademarks not owned by Muchroom that appear on the Site are the property of their respective owners, who may or may not be affiliated with or connected to Muchroom.
Art. 10 / Buyer ProtectionUsers who shop through the Site receive full or partial refunds if the Product(s) is (i) defective, or (ii) is not as described by the Member or (iii) if they don’t receive their Product(s) within the specified timeline. This guarantee is offered by Muchroom for a period of 10 days from the day of receipt, or non-reception of the Product(s) with respect to specified timeline, to ensure buyers that their purchase is protected against fraud by any Member on the Site. This guarantee shall not be entitled to buyers of made-to-order Product(s). To be eligible for a buyer protection, the buyer needs to file a complaint with Muchroom within three days of the initial date of delivery if the Product(s) hasn’t been received, or within three days from the effective receiving date of the relevant Product(s). Muchroom will investigate the matter and if it has been determined (in its sole discretion) that the Member has intentionally defrauded the buyer in relation to the Product(s), Muchroom may force the Member to refund the buyer (if the buyer has already paid for the Product(s) upon delivery), and may limit, suspend or withdraw the Member’s access to the Site and/or the Member’s membership. Muchroom reserves the right to take such further steps as it considers necessary, including, but not limited to, legal action. You acknowledge and agree that if any item returned to Muchroom by a buyer is fraudulent or unlawful, then Muchroom may in its sole discretion take any other steps as it considers necessary.
Art. 11 / Return & Refund PoliciesThe following section summarizes Muchroom’s policy for charging shipping fees for returned items: 11.1 / In case the returned Product(s) is due to the Member’s fault, and the buyer claimed to return it within 8 days of receiving the Product(s), then the Member will have to refund and cover the delivery and return fees. 11.2 / In case the returned Product(s) is due to the Member’s fault, and the buyer claimed to return it after 8 days of receiving the Product(s), then the Member will have to refund and the buyer will cover the delivery and return fees. 11.3 / In case the Product(s) is clear from any default, and the buyer claimed to return it within 8 days of receiving the Product(s), then the buyer will cover the delivery and return fees. 11.4 / In case the Product(s) is clear from any default, and the buyer did not claim to return it within 8 days of receiving the Product(s), then the Product(s) are not eligible neither for refund nor for exchange. 11.5 / In the event Product(s) has not yet been delivered within the timeline and the buyer wishes to cancel his order, a cancelation will be granted and the buyer will not be penalized.
Art. 12 / Return Conditions• Return requests should be made within 8 (eight) days from receiving the item. • Product(s) should be in the same condition as delivered by the Member. If used or damaged, it can no longer be returned. • The Product(s) should not have missing serial numbers, price tags and labels, or missing parts otherwise it will no longer be qualified for a refund. • The original package of any Product(s) should not be opened and should remain sealed.
Art. 13 / DisclaimerThe Site is only a platform where users may interact with Members for their transactions. The Site is not and cannot be a party to or control in any manner any transaction between users and Members of the Site. The Site does not provide any guarantee that a buyer or seller will complete a transaction or accept the return of an item or provide any refund for the same. You will not hold Muchroom responsible for users’ actions, or inactions. By agreeing to these Terms, you acknowledge and consent to the following conditions: • Muchroom is not responsible for any non-performance or breach of any contract entered into between users and Members and does not transfer legal ownership of items from the Member to the buyer. The contract for sale of any item shall be a strictly bipartite contract between the Member and the buyer. At no time shall any right, title or interest over any item vest with Muchroom nor shall Muchroom have any obligations or liabilities in respect of such item or the contract between the buyer and Member. • Muchroom is not responsible for any unsatisfactory or delayed performance, losses, damages or delays as a result of product(s) which are unavailable. • Muchroom is not required to resolve any dispute or disagreement between users and Members. • Muchroom has no control over and does not guarantee the quality, safety or legality of items advertised, the truth or accuracy of Members’ content or listings, or the ability of buyers to pay for Product(s). • The Site may include links to third party websites that are controlled by and maintained by others. Muchroom cannot accept any responsibility for the materials or offers for goods or services featured on such websites and any link to such websites is not an endorsement of such websites or a warranty that such websites will be free of viruses or other such items of a destructive nature and you acknowledge and agree that Muchroom is not responsible for the content or availability of any such sites. • Muchroom excludes all implied warranties, terms and conditions and is not liable for any loss of money, goodwill or reputation, or any special, indirect or consequential damages arising directly or indirectly, out of your use of or your inability to use the Site. • You release and indemnify Muchroom in respect of any claim, demand, dispute, cost, damage, liability or other consequence (direct or indirect) of any of the actions of the users of the Site and you specifically waive any claims that you may have in this respect under any applicable law.
Art. 15 / Users’ FeedbackUsers on the Site can provide feedback on Member’s conduct after a transaction has closed. The feedback will be displayed along with the Member’s on the Site. Members cannot withdraw the feedback once they have been posted on the Site. Muchroom will not be liable for the feedback that users post on the Site. If the Member continuously receives negative feedback ratings, Muchroom reserves the right to suspend, limit or withdraw such Member’s access to the Site and/or its membership of the Site. Members acknowledge and agree that they shall not market or export Muchroom’s feedback rating to any third party other than on the Site.
Art. 16 / Withdrawal of Access and/or MembershipMuchroom may limit, suspend or withdraw your membership and / or your access to the Site at any time, without notice, for any reason, including, but not limited to, breach of these Terms.
Art. 17 / WarrantiesAll information, content, materials and products included on or otherwise made available through the Site are provided by the Members. Muchroom makes no representation, endorsements, or warranties of any kind, express or implied, as to the accuracy, reliability, or completeness of any content on the Site or the information, content, materials, products, and services included on or otherwise made available through the Site unless otherwise specified in writing. Members expressly agree that their use of the Site is at their own risk and that Muchroom has no obligation to offer support for the Site.
Art. 18 / Limitation of LiabilitiesThe Members are independent suppliers and are not employees of Muchroom. In no event shall Muchroom be liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any Member, for any personal injuries, death, damage, or losses of profit, goodwill, data, information, and other intangible losses resulting from a direct or indirect connection with your use of the Site, or costs resulting therefrom. Members acknowledge and agree that they are fully responsible for their use of the Site. They acknowledge and agree that any information they send during their membership and/or use of the Site may not be secure and may be intercepted by unauthorized parties. Members acknowledge and agree that their use of the Site is at their sole risk. Muchroom will not be liable for any direct, indirect, punitive, exemplary, incidental, special, consequential or other damages arising out of or in any way related to (a) this Site, or any other site or resource Members access through a link from this Site; (b) any action Muchroom takes or fails to take as a result of communications a member sends to us; (c) your membership, any termination or cancelation of your membership; (d) any Products purchased through the Site, including any damages or injury arising from any use of such Products; (d) any delay or inability to use the Site or any information, products or services advertised in or obtained through the Site; or (e) the modification, removal or deletion of any content submitted or posted on the Site.
Art. 19 / IndemnityYou agree to defend, indemnify and hold Muchroom and its stakeholders (owners, employers, investors, users, buyers, partners, and other sellers) harmless from and against any and all claims, damages, costs, actions, losses, liabilities, and expenses including legal expenses and attorney’s fees, arising from or related to your use of the Site and/or your breach of any representation, warranty, or other provision of the Terms or your violation of any law or the rights of a third party.
Art. 20 / No Partnership or AgencyNothing in this Agreement shall be deemed to constitute a partnership or agency in law between the Member and Muchroom and Member shall have no authority to bind Muchroom in any manner.
Art. 21 / Governing Law and JurisdictionThese Terms shall be governed by and construed in accordance with the laws of Lebanon. Any dispute, claim or controversy arising out of or in connection with these Terms (including a dispute, claim or controversy relating to any non-contractual obligations arising out of or in connection with these Terms) shall be referred to the parties’ respective officers for resolution. If any dispute remains unresolved 30 days after being referred to the officers, it shall be finally settled by one arbitrator appointed in accordance with the rules of conciliation and arbitration of the Chamber of Commerce, Industry and Agriculture of Beirut and Mount Lebanon. The seat, or legal place, of arbitration shall be Beirut. The language to be used in the arbitration shall be English. The award shall be final and binding and the parties hereby waive any right they may have to appeal such award. Notwithstanding the foregoing, either party may seek injunctive relief in any court of competent jurisdiction against any matters relating to intellectual property rights.
Art. 22 / Warranty InformationWarranties for Products offered on Muchroom are covered directly by the Member. If the Product is covered by warranty, Member will have to mention it in the description of the Product on Muchroom and warranty conditions will apply according to the Member’s warranty terms and conditions.
Art. 23 / Amendments to These TermsMuchroom reserves the right to make changes to the Site, policies, and these Terms at any time without your prior consent and with immediate effect by posting a notice of the amendment on the Site. If any of these Terms shall be deemed invalid, void, or for any reason unenforceable, they shall be deemed severable and shall not affect the validity and enforceability of any of the remaining provisions of the Terms. Muchroom will notify you of any amendment to these Terms and Conditions that materially increases your obligations or decreases by posting the updated versions on the Site.
Art. 24 / Entire AgreementThese Terms constitute the entire agreement between you and Muchroom with respect to the subject matter hereof.